Is your software keeping up?
During unprecedented times, lean forward or be fall behind.
Reliable, modern, responsive, and completely customizable.
Advanced solutions
Visionlink offers the most advanced and widely used solutions in the community services & referral, client & case management, and disaster relief and recovery markets.
Future ready means you get the best of both worlds:
1) Pre-built, proven solutions, ready right now.
2) No-code administrative tools so you can change or build anything to fit your specific needs.
Completely rebuilt on new technology—and with new features and functions every month to be sure you are working with the best.
In the worst of times, the best get better. Better tools at lower costs. How is this possible? Because well-built tech is less expensive to run, requires less support staff, and causes fewer errors which are less costly to fix. You can focus on the people you serve.
Configured to work your way
Our solutions can be used ‘out-of-the box’ or configured to match your needs. Every field, form, text, layout, query, search result, logic trigger, report and dashboard can be adjusted by you so it works the way you need—for each of your different programs and partners.
The best part? You can make these changes yourself in realtime, or ask our staff to do it for you. Easy, quick, and effective.
With the correct data structures
We architect data structures correctly, for better search, reporting, and API data exchange—and to save you time down the line. And the architecture is designed for the precise needs of clients, cases, households, events, locations, programs, and partners.
With fantastic data quality. In a world where data flows instantly, trying to correct, delete, and merge records after the fact creates more work. Instead, we use tools to check data on entry and offer more than 70 field types so that your data is entered and stored correctly in the first place.
Check out this animation to learn more about data architecture: https://support.communityos.org/vl-video.
From the leader in data exchange
We move trillions of fields of data every month, without error. One-way. Two-way. Synchronized.
Future ready? Cost savings? How’s this: create an API endpoint in minutes with no programming, or an import, export, or bulk update spreadsheet just as quickly. With the right data exchange tools, you can be the hub—not stuck out on the outside looking in.
With fantastic customer support
Our Help Desk is friendly, knowledgable and well-respected. Our Solution Engineers can help adjust your solution as needed in just a few hours, or we can show you how to do it yourself.
Need something not yet on the platform? Our Software Engineers can build what you need in just a few weeks. We LOVE to build things never done before.
We offer domain experts in many fields—from disaster relief to social services, capacity planning to long term case management. We have hundreds of years of collective experience and we would love to work with you to see what we can do together.
On-platform reporting
With the new ResultsOS solution, we now offer the next generation of seamless reporting tools. On-platform, easy to use, and realtime. If you have reporting platforms in-house, you can use our APIs to connect with your existing reporting tools, as well.
For more advanced analytics, partner with DOMO for advanced business intelligence, combined with Visionlink professional services.
Amazing customers
We get to work with a truly amazing network of customers. One of the best parts of our job is introducing them to one another and then watching the magic they create together.
Most of our major advances have come from our customers. Join the Visionlink network and create the breakthroughs that will change your work, and another part of our world for good.
Mobile responsive
Secure and reliable
The entire platform is mobile responsive—even the administrative tools. The best part? You can build new fields on a form and deploy them to your client’s or user’s mobile phones in minutes with no extra cost, ensuring that you can be responsive to the opportunities and needs around you.
It is essential that your systems are always up and running for the sake of your clients. With Visionlink, you can have peace of mind with reliable and secure systems. We typically operate at 99.99% uptime and have operated at 99.9% uptime for every month of every year for the past 17 years.
For both blue skies and gray skies
We build when skies are blue so that you are ready when the skies turn grey. The entire platform is built as one integrated solution for both day-to-day services and disaster response.
Our unique Standby Mode helps to reduce costs during the off-season while still ensuring that the solution is ready to go and fully functional when the storm comes.
Learn more about the integration of blue and gray sky services.
Migrate now — we make it easy.
Every new Visionlink customer comes from another system, so we have a lot of experience migrating data effectively and efficiently.
Our data teams are ready to convert your data or you can use one of our data transfer kits to do it yourself.
Customizable to you
The entire Community Operating System™ is built on core solutions for coordinated care.
These include client and case management, damage assessment, volunteer coordination, goods and services, in-kind donations, shelter management, long-term recovery, community services directories and open, closed loop, and active referrals, and rebuild and construction and modules, data exchange, grants management, and integrated reporting.
With these modules you can do more than provide referrals to services – you can also engage volunteers and donors to leverage the difference.
Manage staff and critical supplies across a network of disaster shelters, or coordinate an entire network of social service agencies working together. Visionlink solutions empower a whole-community approach wherein you can act as a hub for the whole network to provide truly coordinated care.
Third-party integration
Our platform is built for integration. This ensures that you have access to the best tools available, as well as the ability to connect with solutions you already have in place.
We work with telephony, text, and email providers, GIS, mapping, and analytics firms, health care software providers and transportation brokers, hotel management systems for non-congregate care, and with third party reporting platforms. We also work with financial providers, banks, payment processors and others to manage financial assistance.
For 2-1-1 customers, we provide an API to 2-1-1 Counts at no charge—just because it’s the right thing to do.
Just as networks of humans can do more by working together, the same is true about technology. What can we solve for you?
Seamless migration
Work with our data team to quickly and easily move your data onto the Visionlink platform.
We can retain fields, data, contracts, support plans, meta data from your previous provider for a smooth transition.
We can provide data transfer kits or our data team can do the work for you. We also help with data cleaning and conversion. The migration occurs in sequenced steps so that you can check for accuracy before it the final migration takes place for your new Visionlink system.
We provide full training, complete configuration support, and all the expertise you need for a smooth transition. Best of all, we do it in a way that builds a strong foundation for excellent operations for years to come.
Recent releases from Visionlink
At Visionlink, we are always looking towards the future and working on something to address forthcoming opportunities. In the past 6 months, our recent releases have included a new and improved shelter system manager, a forthcoming grants management solution, and an eviction mitigation solution. In the community services and I&R sector, we have released new resource update dashboard enhancements, bulk case manager assignment tools, active referral tools to help coordinate care, and new texting and messaging options for your use.
By looking forward, we are leading the field, rather than just getting by.
Are you future ready?
Upgrades are free. Do more with less expensive tech built for success.
Don’t see what you were looking for?
At Visionlink, we are constantly adapting to the needs of our customers. We have years of experience creating tools and custom solutions to suit precise needs and workflows. We LOVE to build what has never been done bPlease feel free to reach out if you have any questions or if you would like to explore the possibilities of our platform or solutions further.
Contact us.
We would love to hear from you.
contact@visionlink.org
303.402.0170
www.visionlink.org (our primary web site)
4450 Arapahoe Avenue
Suite 100
Boulder, CO 80303